EPLFeedback is a guest feedback program for El Pollo Loco to gather honest feedback and suggestions from recent visitors. The El Pollo Loco Guest Satisfaction Survey is mainly performed to know what consumers think about their foods, services, and stores.

EPLFeedback survey is planned to get frank feedback from your recent visit experience. All your honest replies will help the company to improve. All you need to do is get a El Pollo Loco receipt to complete the survey.

In return for this El Pollo Loco feedback Survey, the restaurant is giving away free coupons to enjoy $1 off for order over $5 El Pollo Loco rewards.

Want to make your next visit to El Pollo Loco even better with tasty rewards? Just take a few minutes to complete the El Pollo Loco Customer Feedback Survey at EPLFeedback.com. This quick and easy online survey lets you share your thoughts, reviews, and suggestions based on your recent dining experience.

EPLFeedback

What required to join EPLFeedback Survey?

  • El Pollo Loco Receipt. Not older than 3 days.
  • An internet-connected computer or mobile device.
  • Basic knowledge of English, or Spanish.
  • An internet browser of your choice.

How To Take El Pollo Loco Survey at EPLFeedback

This survey is simple to enter if you follow these steps:

  • Firstly, purchase something at El Pollo Loco and keep the receipt carefully.
  • Now, go online to https://eplfeedback.smg.com/ to enter the El Pollo Loco Survey.
  • Select a language from English and Spanish.
  • To begin, type your 4-digit store no. and the El pollo loco survey id on receipt.
  • Then click on “Take Survey.”
El Pollo Loco survey
  • Begin the El Pollo Loco survey by sharing details about your recent visit.
  • Choose your dining method, such as delivery or dine-in.
  • indicate how frequently you order.
  • Rate your overall satisfaction with service, food quality, staff friendliness, cleanliness, and atmosphere to help improve future experiences.
  • Answer all El Pollo Loco survey questions honestly to the best of your ability.
  • When you finish answering, share your personal email address.
  • Once completed, provide your email address
  • Submit your feedback to complete the EPLFeedback Survey.
  • Upon completion of this survey, you will receive a unique El Pollo Loco survey validation code on your screen.
  • Write down this El Pollo Loco coupon code on your purchase receipt and redeem it on your next visit.
  • Usually, the offer is $1 off for order over $5.

El Pollo Loco Survey Questions

  • Rate your satisfaction level with the restaurant.
  • How did you like the food quality?
  • How was the restaurant from the inside? Was it clean?
  • How was the chef’s performance?
  • Did he prepare the food the way you wanted?
  • Will you come again or recommend the restaurant to your friends and family?

El Pollo Loco Survey Rules & Restrictions

  • Open to clients from the United States only.
  • You must be at least 18 years to participate.
  • One survey per guest per month.
  • Limit of 1 survey per 30-day period.
  • No substitutions or modifications.
  • Not valid with any other offer or on digital or delivery orders.
  • You must keep the receipt to redeem the offer.
  • Employees and their families are not allowed.

Why EPL Feedback Program?

El Pollo Loco Survey found at EPLFeedback.com is a guest feedback program designed to gather honest feedback and suggestions from recent visitors. By taking the survey, you help El Pollo Loco improve their service—and in return, you get a chance to earn exciting rewards.

It only takes a short time to complete, and your feedback is truly valued. Be sure to check the rules and eligibility details before participating.

EPLFeedback survey

Here below is a brief account of the survey –

Survey NameEl Pollo Loco guest satisfaction survey
Survey URLwww.eplfeedback.com
Receipt Validity Period3 days
Survey Coupon Validity Period15 days
RewardsEl Pollo Loco coupon
Survey LimitOnly one survey is available per purchase

What is EPLFeedback.com Survey Reward?

Free El Pollo Loco Coupon

For completing EPLFeedback survey, you will be given a validation code to redeem a $1 off for order over $5.

Offers vary by location.

About El Pollo Loco

El Pollo Loco, meaning “The Crazy Chicken” in Spanish, is a fast-casual restaurant chain celebrated for its citrus-marinated, fire-grilled chicken and Mexican-inspired dishes. Founded in 1975 by Juan Francisco Ochoa in Guasave, Sinaloa, Mexico, the brand expanded to the United States in 1980, opening its first U.S. location in Los Angeles.

As of 2025, El Pollo Loco operates nearly 500 restaurants across seven U.S. states, including California, Texas, Arizona, Nevada, Utah, Colorado, and Louisiana . Headquartered in Costa Mesa, California, the company emphasizes fresh ingredients, with its signature chicken marinated in a blend of citrus, garlic, and spices, then grilled over an open flame.

Beyond its core offerings, El Pollo Loco provides a variety of menu items such as tacos, burritos, quesadillas, and salads, catering to diverse tastes. The brand has also introduced initiatives like “Pollo with Purpose,” aiming to donate surplus food to communities in need.

Celebrating its 50th anniversary in 2025, El Pollo Loco continues to blend traditional flavors with modern dining experiences, maintaining its commitment to quality and community engagement.

Reach Out EL Pollo Loco

Contact Number714-599-5000
Mailing AddressEl Pollo Loco Inc. 3535 Harbor Blvd, Costa Mesa, CA 92626, United States
Headquarters AddressEl Pollo Loco, Inc. 3535 Harbor Blvd., Suite 100 Costa Mesa, CA 92626
Websitewww.elpolloloco.com
El Pollo Loco Hours10:00 AM to 9:00 PM
Support hours5:00 AM to 9:00 PM
El Pollo Loco Near Mehttps://www.elpolloloco.com/locations/

Conclusion

Thus, in this way, you can win a El Pollo Loco Coupon for $1 off for order over $5 by taking El Pollo Loco Customer Experience Survey on EPLFeedback Portal.

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